As a result of Monday's hailstorm in Iowa, General Casualty is sending a team of adjusters from its Midwestern offices to Newton, Iowa. They will assist Des Moines employees to settle policyholders' claims as quickly as possible. This is one of several recent storms in the Midwest the company is currently responding to.
Since Saturday hundreds of storm-related claims have been reported from General Casualty's Iowa, Illinois, Indiana and Wisconsin offices. The claims are due to hail, wind, water and lightning damage and affect homes, autos and businesses. Total claim amounts are not available at this time.
Policyholders of General Casualty Insurance Companies are encouraged to contact the company if they believe they have suffered property damage from the recent storms.
Potential claims can be reported to ClaimLine24, the company's 24-hour direct reporting system, at (888) 737-8256. An operator will record information regarding the date and nature of the loss, and a General Casualty representative will contact insureds to follow up on their claims. Policyholders needing immediate assistance to secure their property or seek temporary housing will be referred through ClaimLine24 to an on-call General Casualty claims representative.
Policyholders may also contact their local General Casualty agent, who can assist them in reporting claims to the company.
Company officials recommend that policyholders document damaged property and keep a record of all expenses relating to the loss in order to expedite the claims process.
"General Casualty's goal is to make our customers whole after a loss affecting their home, auto or business," said Don Suominen, senior vice president of claims. "Each of the 200,000 claims we handle each year is evaluated quickly, fairly and courteously, which is why our agents give General Casualty high marks for superior claims service when compared to our regional competitors."
For more information please contact Anne M. Smith.